TCS - DNL/eMAR error reporting

TCS - DNL/eMAR error reporting
If you are experiencing any errors with DNL or eMAR please complete the short form so we can troubleshoot the issue and direct you to the relevant teams to support you during your shifts.
Do your concerns relate to DNL or eMAR?

DNLeMAR
Have you logged on to the system?

YesNo
Has the shift synced and turned green?

YesNo
Has the eMAR synced and turned green?

YesNo
Is all the required documentation available for you to view from previous shifts?

YesNo
Are all the required time zones available for you to view and do they contain medication to administer?

YesNo
For assistance with this particular issue please get in touch with our operational teams on 0345 120 5310 (Complex) or 0333 323 3749 (Learning Disabilities, Autism and Mental Health) or access our how to guide here.
Name

First NameLast Name
Package code
Date

DayMonthYear
Date
Hour MinutesAM/PM Option
What is missing?
Take a photo of the issue if you are able (please do not include service user detail in photo)

Cancelof
Should be Empty: