TCS - DNL/eMAR error reporting

  • TCS - DNL/eMAR error reporting

  • If you are experiencing any errors with DNL or eMAR please complete the short form so we can troubleshoot the issue and direct you to the relevant teams to support you during your shifts.

  • Do your concerns relate to DNL or eMAR?
  • Have you logged on to the system?
  • Has the shift synced and turned green?
  • Has the eMAR synced and turned green?
  • Is all the required documentation available for you to view from previous shifts?
  • Are all the required time zones available for you to view and do they contain medication to administer?

  • For assistance with this particular issue please get in touch with our operational teams on 0345 120 5310 (Complex) or 0333 323 3749 (Learning Disabilities, Autism and Mental Health) or access our how to guide here.

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